Refund policy

We have a no-refund and no-return policy, meaning all standard sales are final. 

However, we are fully committed to making things right if a mistake happens on our end. If you receive an item with a product defect or if there was an error in your order caused during processing, we will gladly correct the issue for you.

To be eligible for a correction or replacement due to our error or a product defect, you must contact us with your receipt or proof of purchase and relevant photos within 7 days of receiving your order. Items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.  

To start a return, you can contact us at Amenia@honorarylux.com. Please note that returns will need to be sent to the following address:

377 Willard St #365

Quincy, MA 02169

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Amenia@honorarylux.com.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase, and proof of defect or order error.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Amenia@honorarylux.com.